RETURN & REFUND POLICY | XPORT BUY
Xport Buy exists a 15 days Return policy offers for all customers from your request the most items returns within 15 days after the shipment. All returns products should be sent back to our warehouse.
HOW TO CANCEL AN ORDER
Order cancel only in one condition when your order status if not ready to ship.
ABOUT OUR 15 DAYS RETURN POLICY
In any situation you would like to return items back to us under 15Days Return Policy,please only use a trackable shipping service to have the parcel returned to avoid any loss or dispute.
To request a return,please visit the Xport Buy support portal.
The customer is responsible of any item for return during transit.Xport Buy will not be responsible for any return shipments that have been damaged or lost during transit.
When you will be receiving your returned parcel Xport Buy will issue a returned will in 30 business days.
A refund will be credited to the payment method used to your order.Refund notification email you will receive when refund is issued.
A full refund or replacement can be issued,subject to below condition:
-The item is bought from Xport Buy.
-You have submitted the return request via Xport Buy support Global.
-You have received our permission for your request.
-Please you have returned your item with your video.
-Your item you have returned with the original packaging and in the condition as how you received it(including all accessories,all materials,price,taps,free gifts etc).
-The item is returned within 30 days after the request is authorized.
-The return reason is/are due to Xport Buy related issues.
If administrative and restocking fees apply, it will be deducted from the refund of the order amount.